All Volunteer Training

If you have any questions regarding the training resources or curriculum contact us

TaxSlayer Practice Lab (enter password TRAINPROWEB)

AARP Volunteer Portal - Training (LMS)

For NTTC documents, what you see is the current published version.

As the NTTC publishes updates the new documents will be available immediately.

Training Curriculum

Returning Volunteer Roadmap (AC, email)

Required LMS Courses by Position - Volunteer Portal Training Menu (NTTC)

Accessing LMS - updated 11/15/25

LMS - Required LMS Courses by Position (TA)

LMS - Accessing Learning Content (TA)

Accessing the Volunteer Portal (TA VP01.01) - lists supported browsers

Troubleshoot Basic Access Issues for LMS (TA Tip Sheet)

Clear Cache in Web Browser (TA Tip Sheet)

LMS Course Navigation Tips (TA Tip Sheet)

Training Materials

Certification

Document Source Legend - TA = Tax-Aide NTTC = Portal Red/NTTC Training & Tax Law NTSC = Portal Blue/NTSC Technology Folder IRS = Internal Revenue Service SSA = Social Security Admin

Legend cont'd - TS = TaxSlayer NYS = NY State CT = Connecticut NJ = New Jersey

Legend cont'd - W=Westchester GM=George Morrow LC=Loretta Crew BH=Ben Hunter